Reference

Explore housey Terms Before You Start

These terms set out what you agree to when you open an account with housey and use our lobby, wallet, and support services — all subject to what…

Applies Where Local Law PermitsUPI, Paytm, PhonePe CoveredAccount Rights ExplainedGoverned by Indian Jurisdiction ContextContact Us Anytime

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Browse the Full Scope of These Terms

housey Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating and using a housey account, you confirm that you have read and accepted these terms in full. Access to our lobby — including Live Roulette, Kabaddi Crash, Fishing God, and other titles — is conditional on your acceptance. We may update these conditions from

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time to time; continued use of your account after any update constitutes acceptance of the revised terms. Deposits made via UPI, Paytm, or PhonePe are also subject to these terms. Eligibility to use housey depends on your local law, and it is your responsibility to confirm
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that access is permitted where you are located. We do not extend services where local law prohibits them.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About Your Account Terms

If any clause in these terms raises a question or you need clarification on how a condition applies to your specific account, our support team is here to help.

Live Chat Start a live chat session directly from the housey lobby. Our agents can walk you through any clause, clarify your account status, or explain how a specific term applies to your wallet or game history.

Email Support Send a detailed query to our support address and receive a written response. Email is the right channel when you need a record of the clarification — useful for account-specific or wallet-related terms questions.

Help Desk Our help desk handles structured requests such as account reviews, term-related disputes, or formal requests to access or delete your account data under applicable data handling provisions in these terms.

HOW WE HANDLE THIS

Switch On Account Security Under These Terms

These terms are not just legal text — they describe real practices around how your data is stored, how your account is secured, and who you can contact when something needs to…

Data Handling

We collect only the account data needed to operate your wallet and verify your identity. This data is stored securely, never sold to third parties, and processed in line with the data provisions written into these terms.

Cookie Policy

housey uses cookies to keep your session active and remember your lobby preferences. You can manage cookie settings from your browser, though some account functions rely on session cookies to work correctly.

Account Security

Your account is protected by password requirements and, where enabled, two-factor authentication. We monitor for unusual login activity and may place a temporary hold on access pending your confirmation — this is covered under the security clause of these terms.

Data Retention

We retain your account records, transaction logs covering UPI, Paytm, and PhonePe activity, and session data for the period specified in these terms. After that period, data is deleted or anonymised according to our retention schedule.

Your Contact Rights

Under these terms, you have the right to request a copy of the data we hold on your account, ask for corrections, or request deletion where permitted. Submit these requests through our help desk using the process described in the contact section.

Requesting Changes

If you need to update personal details, adjust communication preferences, or formally request a review of a term-related decision, email our support team with your account reference. We aim to acknowledge requests within two business days.

Open Answers to Common Terms Questions

These answers cover the questions we receive most often about how these terms work, what your rights are, and how specific clauses apply to Indian account holders using UPI, Paytm, or PhonePe.

These terms take effect the moment you complete account registration on housey. By proceeding past the sign-up screen, you confirm that you have read, understood, and agreed to every clause as they stand at that time.

Yes. We may revise these terms at any time. When we do, we will post the updated version on this page. Your continued use of the lobby or wallet after the update is published counts as acceptance of the new terms.

Yes. All wallet activity — including deposits and withdrawals processed through UPI, Paytm, PhonePe, or Google Pay — is subject to the payment clauses within these terms. Refer to the wallet section for timing and verification details.

Send a data access request to our support team via email or the help desk, including your account reference number. We will compile and deliver the relevant records within the timeframe set out in the data handling section of these terms.

A confirmed breach may result in a temporary hold, restriction, or closure of your account depending on the nature of the violation. We will notify you by email and give you the opportunity to respond before any permanent action is taken.

Access to housey and the scope of these terms depends on what your local state or union territory law permits. It is your responsibility to confirm that using this platform is lawful where you are located before creating an account.

Submit a written dispute through the help desk, referencing the specific clause you believe was applied incorrectly. Our review team will examine your case and respond with a decision within the timeframe stated in the disputes section of these terms.

Explore housey Terms Before You Start

Reach Us About Your Account Terms

Switch On Account Security Under These Terms

Data Handling

Cookie Policy

Account Security

Data Retention

Your Contact Rights

Requesting Changes

Open Answers to Common Terms Questions

01 When do these terms come into effect for my account?

02 Can housey change these terms after I have already accepted them?

03 Do these terms cover my UPI, Paytm, and PhonePe transactions?

04 How do I request a copy of my personal data held by housey?

05 What happens if I breach a condition in these terms?

06 Are these terms different for account holders in different Indian states?

07 How do I formally dispute a decision made under these terms?

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